Track Workforce Management Software
Centralize, automate, and simplify workforce operations starting from smart scheduling and time tracking to compliance and task coordination; all from one platform.
Key System Features
A Centralized Platform for Workforce Coordination
TRACK Workforce Management Software (WFM) is a centralized platform that automates essential HR tasks like labor forecasting, smart scheduling, time and attendance tracking, leave and absence management, and compliance. Designed to enhance operational efficiency, TRACK WFM simplifies workforce coordination, reduces manual errors, and optimizes resource utilization across teams.
Core Operations and Functional Areas
Tasks Management
A systematic process for planning, organizing, assigning, tracking, and evaluating tasks to assist with information aggregation and operational control.
Scheduling
Systematic process of planning activities and tasks, including tracking real-time locations and scheduled pickups.
Staff Management
Supervision and administration of personnel facilitated through an integrated HRM system for employee data storage, payroll management, and work effectiveness analysis.
Cloud-based System
Delivers cloud computing accessibility over the internet, saving time through central data management without local server maintenance.
Administration
Management and coordination of day-to-day operations, from automated workforce scheduling to accounts management.
Key Software Features
- Cloud-Based Management Solutions
Provides flexible, secure, and adaptable management of tasks and resources over cloud technology.
- User-Friendly Dashboard with Upcoming Notifications
Delivers alerts, messages, and updates on tasks or appointments to maintain operational control.
- Seamless Coordination with the Workforce
Simplifies information exchange, task allocation, and team communication.
- Effortless Customer Appointment Scheduling
Streamlines customer appointments for increased organizational ease.
- Organize Staff Rosters
Outlines assigned duties, tasks, or shifts within an organized schedule system.
- Automated Workers Scheduling
Minimizes manual involvement by automating task assignments and optimizing resource utilization.
- Streamlined Work Order Generation & Execution
Generates, prints, tracks, and executes formal work order documents to improve productivity and documentation.
- Optimized Zone Management Solution
Facilitates systematic planning, tracking, and control of specific operational areas or zones.
- Vehicle Management for Cost-Effective Logistics
Strategic administration and monitoring of vehicle fleets, maintenance schedules, and transportation logistics.
- Effortless Coordinator Reports
Collates and analyzes data regarding coordination efforts, task allocation, and operational performance.
- Intuitive Payment Management
Streamlines payment processing, invoicing, and tracking for financial operations.
- Effortless Invoicing and Statement Management
Facilitates the creation, distribution, and tracking of customer statements and invoices.
- Automated Payslip Management
Automates the generation, distribution, and archiving of employee payslips for payroll purposes.
- Financial Insights with Advanced Reporting
Compiles and analyzes financial data to produce detailed account reports on transactions and trends.
- Ensuring Data Security
Implements protocols to safeguard digital information, keeping records confidential and accessible only to authorized personnel.
- Maintenance-Free Cloud-Based Platform
Cloud platform managed with zero manual maintenance, delivering automatic updates and enhancements.
Integrated Management Modules
Accounts Management
Systematic organization and oversight of workforce financial transactions.
- Payment Management
- Sales Analysis
- Receivables Summary
- Generation of Essential Accounting Reports
- Statements of Accounts and Invoicing
Customer Management
Organizes and supervises customer interactions and historical details.
- Customer Data Tracked: Name, Email, Phone Numbers (Primary/Secondary), Marketing Source, PO Box, Villa/Apartment No., Street Name, Location, Zone, Landmark.
- Statuses: Active-On Call, Active-Permanent, Inactive-On Call, Inactive-Permanent, Terminated, Overall Active/Inactive Status.
- Payment Configurations: Payment Mode, Payment Type (After Service, Bi-Monthly, Free of Charge, Monthly, Monthly Advance-Cash, Monthly Advance-PDC, Weekly, Weekly Advance).
- Tracking Capabilities: Customer Bookings, Service History, Communication Details, and Customer Reports.
HR Management
Streamlines human resource administration to optimize personnel operations.
- Employee Data Tracked: First Name, Middle Name, Last Name, Status, Nationality, Gender, Designation, Week Off.
- Operational Capabilities: List of Employees, Attendance Tracking, Payroll Management, and HR Reports.
Calendar / Schedule Management
Organizes, tracks, and coordinates worker schedules and appointments.
- Assign and unassign visits
- Define visit working hours (Start and End times)
- Visit summary (Date, Time, Customer Name, Phone, Created By, Work Order Value, Work Order Status, Worker Name/Number)
- Payment confirmations and amount received tracking
- View schedules across Daily, Weekly, and Monthly Grid layouts
- Generate schedule reports
Real-Time Workforce Management
Provides strategic planning, zone control, and oversight of personnel performance.
- Assign/unassign visits and manage zones/locations
- Track total worked hours and total sales per worker
- Detailed reporting on work orders, cancellations, and workforce efficiency
Trio Dashboard Overview
The system incorporates three specialized dashboards:
Admin Dashboard
Central command hub providing real-time data, tools, daily stats, workforce efficiency metrics, receivable summaries, sales forecasts, shift utilization (Morning, Mid, Evening), zone-wise sales, and deposit details.
Customer Dashboard
Enables customers to set working schedules, communicate with the team, and track services.
Workforce Dashboard
Streamlined platform for staff to manage assigned tasks, schedules, and work orders.
Dedicated Mobile Applications
Available for download on both the App Store and Google Play Store.
Worker App
Enables staff to manage assignments, receive real-time alerts, and engage in seamless communication directly from mobile devices.
Customer App
Enables customers to manage appointments, communicate effortlessly, and stay updated on service progress.
Step-by-Step Integration Process
-
01
Stage 1
Comprehensive Analysis & Customization
Detailed analysis to understand specific operational needs, followed by solution customization and system integration.
-
02
Stage 2
System Deployment
Integration and setup of scheduling, zone management, and operational features.
-
03
Stage 3
Employee Training
Specialized training sessions covering navigation, task assignment, communication, and reporting modules.
Subscription Plans
| Features | Basic Plan | Premium Plan | Ultimate Plan |
|---|---|---|---|
| Worker Capacity | 10 Users | 100 Users | Custom Plan |
| Admin Accounts | 1 Account | 3 Accounts | 5 Accounts |
| Admin Dashboard | ✓ | ✓ | ✓ |
| Staff Management | ✓ | ✓ | ✓ |
| Customer Management | ✓ | ✓ | ✓ |
| Workers Schedule | ✓ | ✓ | ✓ |
| Drivers Schedule | ✓ | ✓ | ✓ |
| Work-order Management | ✓ | ✓ | ✓ |
| Customer Invoices | ✓ | ✓ | ✓ |
| Statement of Accounts | ✓ | ✓ | ✓ |
| Zone Management | ✓ | ✓ | ✓ |
| Vehicles Management | ✓ | ✓ | ✓ |
| Payroll Management | ✓ | ✓ | ✓ |
| HR & Accounts Reports | ✓ | ✓ | ✓ |
| Coordinator Reports | ✓ | ✓ | ✓ |
Workforce Management, in Their Words
Frequently Asked Questions
What is the TRACK Workforce Management System?
TRACK Workforce Management System is a cloud-based software platform designed to streamline task scheduling, workforce assignment, time tracking, payroll processing, and communication across business operations.
Which mobile platforms are supported for the worker and customer apps?
The TRACK WFM mobile applications for both workers and customers are available for download on iOS (App Store) and Android (Google Play Store).
Does the system include accounts and payroll management?
Yes. TRACK WFM includes dedicated modules for generating invoices, statement of accounts, payment tracking, sales analysis, automated payslip management, and accounting reports.
Ready to Transform Your Training?
Get a tailored project proposal, custom timeline, and a free SCORM sample built directly from a slice of your existing training materials.
-
Free Proof-of-Concept
Send us a short document or presentation, and we'll transform it into an interactive SCORM sample so you can judge our instructional design.
-
Expert Consultation
Talk directly with our eLearning specialist to align your business goals with the right technology stack.
-
Transparent Pricing
Clear cost estimates and realistic project milestones delivered with zero hidden fees.
Prefer direct email? Reach our lead team at [email protected].
Send Us a Message
Fill in a few details and we'll get straight back to you.